How Oliver Construction Responds to Every Inquiry Using Bizzen
Most customers text or call at inconvenient times. With Bizzen, you'll save the back and forth and never miss a lead.
Before Bizzen
Kyle Oliver has been in the residential construction business for almost 30 years. He works closely with his clients to build their dream homes or remodel their current homes to better fit their lifestyle. That's why he takes nurturing relationships with his clients very seriously.
But keeping up with all those customer calls means Kyle has to be available 24/7. Repeating the same intake questions with each potential customer to screen if they're a good fit for him, and then scheduling a site visit with the ones who are. This is an impossible task for anyone, especially for a family man like Kyle.
After Bizzen
Bizzen's easy-to-use customer concierge immediately responds to every lead that texts or calls Kyle, ensuring no lead ever goes unanswered. The concierge collects all the information Kyle needs to decide whether to take the job, then helps with scheduling the site visit directly onto his calendar.
Bizzen's concierge automatically collects key information, including:
- Customer's name, address, and contact details
- Project description and estimated budget
- Project-related photos (e.g., photos of their kitchen for a remodel)
- Availability for a site visit
Kyle receives a summary and decides whether to proceed. Bizzen then handles the scheduling directly into Kyle's calendar. At any time, Kyle can personally engage with customers via text or call.
Kyle shared his experience with Bizzen:
"I compared this to hiring someone for $60,000 a year plus benefits and office space - it's great. This is really going to automate the process and take the load off. Like any positive change in business, you end up wondering 'why didn't I do this earlier?'"
By automating customer intake, Bizzen saves Kyle countless hours spent on repetitive communication tasks, giving him peace of mind and valuable time with his family.
Ready to Save Hours on Paperwork Every Day?
Bizzen turns texts or voice prompts into estimates and invoices, and provides an AI secretary that responds to leads, gathers project details, and helps with scheduling.
Learn more about how Bizzen can help you grow your business and help you focus on the work that matters.